mkctv provides a personalized subscription service that allows our members to access movies and TV shows (“mkctv content”) streamed over the Internet to certain Internet-connected TVs, computers, and other devices (“mkctv ready devices”).
These Terms of Use govern your use of our service. As used in these Terms of Use, “mkctv service”, “our service” or “the service” means the personalized service provided by mkctv for discovering and watching mkctv content, including all features and functionalities, recommendations, and reviews, the website, and user interfaces, as well as all content and software associated with our service.
- Membership1.1. Your mkctv membership will continue until terminated. To use the mkctv service you must have Internet access, and provide us with one or more Payment Methods. “Payment Method” means
a current, valid, accepted method of payment, as may be updated from time to time, and which may include payment through your account with a third party. Unless you cancel your membership before your billing date, you authorize
us to charge the membership fee for the next billing cycle to your Payment Method (see “Cancellation” below).1.2. We may offer several membership plans, including special promotional plans or memberships offered by third parties in conjunction with the provision of their products and services. We are not responsible
for the products and services provided by such third parties. Some membership plans may have differing conditions and limitations, which will be disclosed at your sign-up or in other communications made available to you. You can
find specific details regarding your mkctv membership by visiting our website and clicking on the “Account” link available at the top of the pages of the mkctv website under your profile name. - Free Trials2.1. Your mkctv membership may start with a free trial. The duration of the free trial period of your membership will be specified during sign-up and is intended to allow new members and certain former members to try
the service.2.2. Free trial eligibility is determined by mkctv at its sole discretion and we may limit eligibility or duration to prevent free trial abuse. We reserve the right to revoke the free trial and put your account on hold
if we determine that you are not eligible. Members of households with an existing or recent mkctv membership are not eligible. We may use information such as device ID, method of payment, or an account email address
used with an existing or recent mkctv membership to determine eligibility. For combinations with other offers, restrictions may apply.2.3. We will charge the membership fee for the next billing cycle to your Payment Method at the end of the free trial period unless you cancel your membership before the end of the free trial period. To view the membership
price and end date of your free trial period, visit our website and click the “Billing details” link on the “Account” page. - Billing and Cancellation 3.1. Billing Cycle. The membership fee for the mkctv service and any other charges you may incur in connection with your use of the service, such as taxes and possible transaction fees,
will be charged to your Payment Method on the specific billing date indicated on your “Account” page. The length of your billing cycle will depend on the type of subscription that you choose when you sign-up for the service.
In some cases, your payment date may change, for example, if your Payment Method has not successfully settled or if your paid membership began on a day not contained in a given month. Visit our website and click on the “Billing
details” link on the “Account” page to see your next payment date. We may authorize your Payment Method in anticipation of membership or service-related charges through various methods, including authorizing it for
up to approximately one month of service as soon as you register. In some instances, your available balance or credit limit may be reduced to reflect the authorization during your free trial period.3.2. Payment Methods. To use the mkctv service you must provide one or more Payment Methods. You authorize us to charge any Payment Method associated with your account in case your primary
The payment Method is declined or no longer available to us for payment of your subscription fee. You remain responsible for any uncollected amounts. If payment is not successfully settled, due to expiration, insufficient funds,
or otherwise, and you do not cancel your account, we may suspend your access to the service until we have successfully charged a valid Payment Method. For some Payment Methods, the issuer may charge you certain fees, such as foreign
transaction fees or other fees relating to the processing of your Payment Method. Local tax charges may vary depending on the Payment Method used. Check with your Payment Method service provider for details.3.3. Updating your Payment Methods. You can update your Payment Methods by going to the “Account” page. We may also update your Payment Methods using the information provided by the
payment service providers. Following any update, you authorize us to continue to charge the applicable Payment Method(s).3.4. Cancellation. You can cancel your mkctv membership at any time, and you will continue to have access to the mkctv service through the end of your billing period. To the extent permitted
by the applicable law, payments are non-refundable and we do not provide refunds or credits for any partial membership periods or unwatched mkctv content. To cancel, go to the “Account” page and follow the instructions
for cancellation. If you cancel your membership, your account will automatically close at the end of your current billing period. To see when your account will close, click “Billing details” on the “Account”
page. If you signed up for mkctv using your account with a third party as a Payment Method and wish to cancel your mkctv membership, you may need to do so through such a third party, for example by visiting your account with
the applicable third party and turning off auto-renew, or unsubscribing from the mkctv service through that third party. You may also find billing information about your mkctv membership by visiting your account with the applicable
third party.3.5. Changes to the Price and Subscription Plans. We may change our subscription plans and the price of our service from time to time; however, any price changes or changes to your subscription
plans will apply no earlier than 30 days following notice to you. - mkctv Service4.1. You must be 18 years of age, or the age of majority in your province, territory, or country, to become a member of the mkctv service. Minors may only use the service under the supervision of an adult.4.2. The mkctv service and any content viewed through the service are for your personal and non-commercial use only and may not be shared with individuals beyond your household. During your mkctv membership, we grant
you a limited, non-exclusive, non-transferable right to access the digiflex service and view mkctv content. Except for the foregoing, no right, title, or interest shall be transferred to you. You agree not to use the service for
public performances.4.3. You may view the mkctv content primarily within the country in which you have established your account and only in geographic locations where we offer our service and have licensed such content. The content that
may be available to watch will vary by geographic location and will change from time to time. The number of devices on which you may simultaneously watch depends on your chosen subscription plan and is specified on the “Account”
page.4.4. The mkctv service, including the content library, is regularly updated. In addition, we continually test various aspects of our service, including our website, user interfaces, promotional features, and availability
of mkctv content. You can turn off test participation at any time by visiting the “Account” page and changing the “Test participation” settings.4.5. Some mkctv content is available for temporary download and offline viewing on certain supported devices (“Offline Titles”). Limitations apply, including restrictions on the number of Offline Titles per account,
the maximum number of devices that can contain Offline Titles, the period within which you will need to begin viewing Offline Titles, and how long the Offline Titles will remain accessible. Some Offline Titles may not be playable
in certain countries and if you go online in a country where you would not be able to stream that Offline Title, the Offline Title will not be playable while you are in that country.4.6. You agree to use the mkctv service, including all features and functionalities associated therewith, by all applicable laws, rules, and regulations, or other restrictions on the use of the service or
content therein. You agree not to archive, reproduce, distribute, modify, display, perform, publish, license, create derivative works from, offer for sale, or use (except as explicitly authorized in these Terms of Use) content
and information contained on or obtained from or through the mkctv service. You also agree not to: circumvent, remove, alter, deactivate, degrade, or thwart any of the content protections in the mkctv service; use any robot,
spider, scraper, or other automated means to access the mkctv service; decompile, reverse engineer or disassemble any software or other products or processes accessible through the mkctv service; insert any code or product or
manipulate the content of the mkctv service in any way; or use any data mining, data gathering or extraction method. In addition, you agree not to upload, post, e-mail, or otherwise send or transmit any material designed to interrupt,
destroy or limit the functionality of any computer software or hardware or telecommunications equipment associated with the mkctv service, including any software viruses or any other computer code, files or programs. We may terminate
or restrict your use of our service if you violate these Terms of Use or are engaged in illegal or fraudulent use of the service.4.7. The quality of the display of the mkctv content may vary from device to device and may be affected by a variety of factors, such as your location, the bandwidth available, and/or the speed of your Internet
connection. HD, Ultra HD, and HDR availability are subject to your Internet service and device capabilities. Not all content is available in all formats, such as HD, Ultra HD, or HDR, and not all subscription plans allow you to receive
content in all formats. Default playback settings on cellular networks exclude HD, Ultra HD, and HDR content. The minimum connection speed for SD quality is 0.5 Mbps; however, we recommend a faster connection for improved video
quality. A download speed of at least 5.0 Mbps per stream is recommended to receive HD content (defined as a resolution of 720p or higher). A download speed of at least 25.0 Mbps per stream is recommended to receive Ultra HD (defined
as a resolution of 1080p or higher) and HDR content. You are responsible for all Internet access charges. Please check with your Internet provider for information on possible Internet data usage charges. The time it takes to begin
watching mkctv content will vary based on several factors, including your location, available bandwidth at the time, the content you have selected, and the configuration of your mkctv device.4.8. mkctv software is developed by, or for, mkctv and is designed to enable viewing of mkctv content through mkctv devices. This software may vary by device and medium, and functionalities and features
may also differ between devices. You acknowledge that the use of the service may require third-party software that is subject to third-party licenses. You agree that you may automatically receive updated versions of the mkctv
and related third-party software. - Passwords and Account Access. The member who created the mkctv account and whose Payment Method is charged (the “Account Owner”) has access and control over the mkctv account and the mkctv devices
that are used to access our service and is responsible for any activity that occurs through the mkctv account. To maintain control over the account and to prevent anyone from accessing the account (which would include information
on the viewing history for the account), the Account Owner should maintain control over the mkctv devices that are used to access the service and not reveal the password or details of the Payment Method associated with the
account to anyone. You are responsible for updating and maintaining the accuracy of the information you provide to us relating to your account. We can terminate your account or place your account on hold to protect you,
mkctv, or our partners from identity theft or other fraudulent activity. - Warranties and Limitations on Liability. The mkctv service is provided “as is” and without warranty or condition. In particular, our service may not be uninterrupted or error-free. You waive all special,
indirect, and consequential damages against us. These terms will not limit any non-waivable warranties or consumer protection rights that you may be entitled to under the laws of your country of residence. - Class Action Waiver. WHERE PERMITTED UNDER THE APPLICABLE LAW, YOU AND mkctv AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY
PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, where permitted under the applicable law, unless both you and mkctv agree otherwise, the court may not consolidate more than one person’s claims with your claims, and
may not otherwise preside over any form of a representative or class proceeding. - Miscellaneous8.1. Governing Law. These Terms of Use shall be governed by and construed by the laws of the Netherlands.8.2. Unsolicited Materials. mkctv does not accept unsolicited materials or ideas for mkctv content and is not responsible for the similarity of any of its content or programming in any
media to materials or ideas transmitted to mkctv.8.3. Customer Support. To find more information about our service and its features or if you need assistance with your account, please visit the mkctv Help Center on our website. In certain
instances, Customer Service may best be able to assist you by using a remote access support tool through which we have full access to your computer. If you do not want us to have this access, you should not consent to support through
the remote access tool, and we will assist you through other means. In the event of any conflict between these Terms of Use and information provided by Customer Support or other portions of our website, these Terms of Use will
control.8.4. Survival. If any provision or provisions of these Terms of Use shall be held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions
shall remain in full force and effect.8.5. Changes to Terms of Use and Assignment. mkctv may, from time to time, change these Terms of Use. We will notify you at least 30 days before such changes apply to you. We may assign
or transfer our agreement with you including our associated rights and obligations at any time and you agree to cooperate with us in connection with such an assignment or transfer.8.6. Electronic Communications. We will send you information relating to your account (e.g. payment authorizations, invoices, changes in password or Payment Method, confirmation messages,
notices) in electronic form only, for example via emails to your email address provided during registration.